Standards of Excellence

Why Vendor Certifications Matter to Your Business

Choosing a payroll and HR software vendor isn’t just about system features, it’s about selecting a partner you can trust. From safeguarding sensitive data to meeting international service benchmarks, our globally recognised credentials reflect our dedication to security, compliance, and consistently high standards.

 

ISO Certifications: Your Guarantee of Excellence

Our ISO accreditations demonstrate that we operate under stringent externally audited management systems that support excellence in every aspect of service delivery:

ASAE 3402: Gives assurance on the design and operating effectiveness of our internal controls for outsourced services.

SOC 2 Type II: Demonstrates that our systems meet stringent criteria for security, availability, and confidentiality over time.

ISO 27001: Confirms our commitment to data security through a strong Information Security Management System (ISMS), protecting your information from unauthorised access, alteration, or loss.

ISO 20001: Demonstrates that we follow best-practice IT Service Management (ITSM), ensuring our service delivery is both reliable and customer-focused.

ISO 9001: Validates our Quality Management System (QMS), which drives continuous improvement in our products, services, and processes.

 

Regulatory Compliance Across Regions

To support our customers in multiple jurisdictions, we meet the payroll compliance standards of the following national authorities:

  • Australia          

  • Malaysia (LHDN)

  • New Zealand

  • Singapore

  • United Kingdom

This regulatory recognition confirms that our systems align with local requirements, ensuring your payroll is processed accurately and compliantly, no matter the location.

Professional Accreditations

Our expertise is further endorsed through industry partnerships and professional programs:

  • UK Chartered Institute of Payroll Professionals (CIPP) Payroll Assurance Scheme
  • Australian Payroll Association – Platinum Partner

Industry Recognition

We are also proud to be acknowledged by the broader HR and technology sectors:

  • Great Place to Work (GPTW) – Certified
  • HRD Magazine Service Provider Awards
  • Voice Project Change Champion

Such recognition highlights our ability to adapt, innovate, and deliver value to our clients across industries.

 

What Our Certifications Mean for You

Uncompromising Security

  • Rigorous data protection protocols
  • Systematic risk management
  • Continuous security enhancements

Regulatory Confidence

  • Compliance with international standards
  • Accurate, reliable processing
  • Transparent operational practices

Proven Performance

  • Verified service quality
  • Innovative technology solutions
  • Commitment to professional development

 

Your Assurance of Quality

These certifications and accreditations are more than formalities. They are independent validation of our capability, professionalism, and reliability. Most importantly, they mean you can trust us to deliver secure, compliant payroll solutions, whether you're using our software or relying on our outsourced processing services.

 

Bureau VeritasBureau Veritas Bureau VeritasAPA Industry Partnership HC Gold  

Inland RevenueIRASAPA Industry PartnershipBureau VeritasHC Gold  LHDN MalaysiaAPA Industry Partnership